Thank you for choosing T Jude Digitals for your digital products. We strive to provide high-quality products and services to our customers. Please review our refund and return policy below:
1. Refund Policy:
- T Jude Digitals offers a 15-day money-back guarantee on all digital products. If you are not satisfied with your purchase within the first 15 days, you may request a refund.
- To initiate a refund, please contact our customer support team at info@tjudedigitals.com with your order details and a brief explanation of the reason for the refund request.
- Refunds will be processed within 5 business days of receiving your request, and the amount will be credited back to the original payment method as per the terms.
- You may lose between 15 - 30% of the total order amount or more on transaction fee and reasons advanced for the refund.
2. Return Policy:
As T Jude Digitals deals primarily with digital products, physical returns are not applicable. However, if you encounter any issues with the delivery or access to your digital product, please contact our support team for assistance.
- In case of technical difficulties or defects with the digital product, we will work promptly to resolve the issue and provide you with a replacement or alternative solution.
3. Cancellation Policy: - Orders for digital products cannot be canceled once they have been processed. Please review your order carefully before completing the purchase.
4. Contact Information: - For any questions, concerns, or assistance regarding refunds, returns, or cancellations, please reach out to our customer support team at info@tjudedigitals.com.
5. Policy Changes: - T Jude Digitals reserves the right to update or modify this refund and return policy at any time without prior notice. Please check our website for the latest policy information.
We appreciate your understanding and cooperation. If you have any further inquiries or require additional assistance, feel free to contact us. Thank you for choosing T Jude Digitals.
Sincerely,
T Jude Digitals
Grand Hangar - Bonaberi
Douala - Cameroon
info@tjudedigitals.com
+237 675 113 517